Request Your Online Loan Quote
Introducing Finance & Leasing Association
The Finance & Leasing Association (FLA) is the representative organisation for the UKs finance and leasing industry. (mortgage deals)
The FLA set the standards of best practice for the industry and assure all who borrow money from their members that they are transacting business with a trustworthy organisation. (life insurance)
We show below the FLAs commitments to ensure best practice amongst their members to provide a really good service for their customers:
(life insurance advisers)
-
To act fairly, responsibly and reasonably in all their dealings with you;
- Not to discriminate between consumers on grounds of gender, race, ethnic origin, sexual preference or disability;
- To assist the public when they are seeking guidance or information;
- To act with integrity and to try to ensure that credit brokers, and all other suppliers of services and goods with whom the public do business, do likewise; Life Insurance Quotes
- To respect the confidentiality of information provided;
- To handle complaints and correct errors speedily;
- To consider cases of financial difficulty positively and sympathetically;
- Wherever relevant, to follow any Guidance Notes issued by the FLA; Home Owner Secured Loan
- To provide adequate training for their members staff to make certain that their procedures reflect the commitments set out in this Code;
- To ensure that all products and services comply with this Code, regulations and relevant laws.
- To make copies of this Code readily and freely available to the public.
(mortgage deals) Associated sites on Debt Management Plans and remortgages |